Frequently Asked Questions

What is the Overnight Accommodation Tax?

In accordance with the Tourist Contribution as mandated by GC Resolution n. 255 dated 07/17/2023, guests staying in an overnight accommodation in Rome must pay a 6,00 € fee for the first 10 nights of their stay. Only children under the age of 10 are exempt of this tax.

What is the earliest check-in time?

Check-in time: 3:00 PM onwards.

Typically, no check-in or check-out fees are applied.

Extra check-in fees apply:

Between 8:30 PM and 6:00 AM: €25

Bank holidays: €25

What is the latest check-out time?

The latest check-out time is 10:30 AM. No exceptions may be made to this rule.

Where do I pick up the keys?

The keys are handed to the guests by the key holder directly at the apartment upon your arrival.

Are linens and towels included in the price of the stay?

Yes, linens and one set of towels per person are included in the price that we quote.

Are utilities and Wi-Fi (where available) included in the quoted price?

Yes, the quoted price does include the cost of utilities and Wi-Fi usage.

Do you have any luggage storage?

No, but you can check out where you will find numerous luggage storage units around the city.

Is there soap and toilet paper in the apartment?

Aside from the towels and linens, only toilet paper is supplied in the apartment. Soap, shampoo, etc, are to be brought by the guests.

Are there basic cooking ingredients in the kitchen (sugar, salt, oil, vinegar, etc)?

No, all RomeLoft apartments are self-catering.

Does RomeLoft assist in finding tickets for various activities (museums, special events, theatre, etc)?

No, RomeLoft doesn’t take the responsibility of finding/purchasing tickets. Upon request, we can however, guide guests towards sites or suppliers of interest.

Does RomeLoft offer guided tours?

Yes, RomeLoft has 4 great walking tours to choose from. You can take a look at them here.

Is the apartment cleaned during my stay?

If your stay is less than one week long, there is no cleaning service included in the price. However, should you require an extra cleaning or towel/linen change throughout your stay, we can arrange it for an extra cost.

I forgot something in the apartment. How can I get it back?

If you have forgotten personal belongings in the apartment, RomeLoft will gladly ship them back to you. The cost is that of the shipping (amount depends on what needs to be shipped) added to that of the service (25€).

Should your answer not be found on this page, please don’t hesitate to email us!

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