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Terms & Conditions


Check-in: 3:00 PM
Check-out: 10:30 AM

Late Arrival Fees:

Between 9.00 PM and 6.00 AM:  €25

Bank holidays: €25

Note: We will gladly accommodate early check-ins/late check-outs, provided there are no departures scheduled on the day of your arrival or arrivals on the day of your departure.


Cancellations made prior to 60 days of arrival: No fee incurred.

Cancellations made within 60 days of arrival: 25% penalty deducted from deposit, with the remaining refunded.

Cancellations within 30 days of arrival: Deposit payment retained as penalty.


Tenant will be shown the flat and how to use the amenities and furnishings. Tenant will be given all necessary information to assure a smooth and pleasant stay. Once Tenant is given the keys, he/she becomes the caretaker of the apartment and its furnishings. If you experience any major or minor problems with the apartment, please contact our staff as soon as possible ([email protected]; +39 3315624167; 10:00am-1:00pm; 2:00pm-6:00pm). Romeloft will take action to resolve the matter. Romeloft cannot take responsibility for concerns that are not properly communicated by Tenant during the stay. Please adhere to the maximum number of occupants originally communicated. In the rare event that the flat and/or its furnishings are damaged or destroyed, Tenant is requested to immediately communicate to Romeloft, with corresponding charges applicable. Guests are asked to leave the apartment in the same condition as upon arrival, including cleaning dishes and taking out garbage to appropriate bins. It is compulsory to recycle waste correctly for all apartments in Rome. 


All of the properties listed on our website can be rented for a minimum stay of three (3) nights. All of the apartments have been checked and photographed by the Romeloft staff. The description of the property corresponds to the time of the Romeloft agent’s visit. If Tenant should notice any irregularity from the description of the property, please contact Romeloft, stating in writing all complaints within 24hrs via e-mail ([email protected]). Romeloft will do its best to resolve any problems and to ensure Tenant a comfortable and pleasant stay. Romeloft is a real estate agency and does not own any of the flats in its catalogue, or on the website Therefore, Romeloft cannot be held liable towards contracting parties. The properties featured on Romeloft are composed of private apartments usable as holiday flats. Said properties cannot be classified in any international category such as hotels, hostels, or resorts. Furthermore, properties are furnished according to Landlord’s tastes. 

In the rare event of urgent reparations in the apartment or unpredictable events, we reserve the right to modify your booking, giving you a comparable apartment or upgrading  your booked apartment at no additional cost. In case of complaints, please advise as soon as possible. Complaints notified after having vacated the apartment can not be taken into consideration.


In case of loss or damage of the apartment keys, a 50 € fee shall be paid. In the event that you or somebody in your party forgets a personal belonging in a rented apartment, you must arrange a shipping service that will pick up the said object at our office, during business hours (M-F 9:00am-1:00pm; 2:00pm-6:00pm) and deliver it to your place of residence. We are not responsible for any shipping fees. We will be happy to mail it to your address for a 30€ service charge (+ shipping fees). If you have any questions or concerns, please feel free to contact us.


Romeloft is not responsible for loss, damage or theft of cash, jewelry or other valuables left unattended in the apartments.


A €6.00 per person per day, applicable for up to 10 days
Implemented in compliance with GC Resolution No. 255 of 07/17/2023, as the Tourist Contribution for stays within Rome’s boundaries. Children under the age of 10 years are exempt from payment.


Our Terms and Conditions stated above are intended as automatically accepted by the Tenant with the confirmation of the reservation of our service.

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